IHOP

Reviews about IHOP

• 5 / 5

  By Kendell Anderson
  Great food and great service. Always clean and inviting.
  January 06, 2017
• 1 / 5

  By Pit Bull Lover
  I give this franchise 1 star only because there is not anything lower. :(
  This place is a rip off and I urge you to check your receipt before you leave the place.
  
  I went there yesterday only to be insulted and flat out called a liar to my face by a hostess named PENELOPE. I ordered 2 Belgium Waffles and a order of appetizer sampler to go. I handed her my 15% discount card and paid what she said.
  
  In waiting for my order I looked over the receipt and saw that she rang up 2 stuffed french toast @ $9.69 and app sampler $10.99 and that my total was $30.37 before the 15% discount and that my out the door total bill was $31.02.
  
  I told the hostess that she rang up the wrong items. She told me that I ordered stuffed french toast I said no it is to be the Belgium Waffles. She said well I heard Stuffed French Toast that's what you told me. I said no, I want the Waffles. She said she would go tell the cook and that they are the same price.
  
  I picked up a menu and to my surprise the Waffles are $8.99 not $9.69. like the hostess told me that the Waffles and french toast are the same price.
  
  Then I pointed out the fact that 15% off is not correct. How can $ 1.65 be 15% off of $30.37 ???
  She tells me that the computer is programed that way and there is nothing she can do about it and bring in your receipt the next time you come in and talk to Tom (franchised owner) about it. Like that will ever happen.
  
  On my way out one of the buss boys tells me that Tom said that they will
  not be accepting the I HOP Golden Age Club 15% discount card any more.
  
  I assume that Tom is only out for the money trying to make a go of a business in America here because when friends of mine go there they say that they are always counting the money in the back office or at the front counter and when I was there that is what the girls were doing.
  
  After eating the food from this franchise and being treated like a 2 year old child by the staff I would never think about going to this I HOP ever again. I would take the 10 mile drive to Riverside and eat at the I HOP on the corner of Magnolia and Tyler. Better food, friendly staff and all around cleaner restaurant.
  
  I usually give great reviews for businesses but after my experience with this franchise yesterday there is no way I could let this go without saying how rotten I was treated by Penelope and the rest of them.
  November 03, 2016
• 5 / 5

  By Christina Beaber
  Good food great atmosphere and friendly attentive waitress thankyou Michelle. Good prices lots of food prepared as ordered
  September 21, 2016